Refunds

 

Refunds

 

While we always hate this aspect of business, we understand that, at times, returns are necessary. For this, The Mallard strives to make this unfortunate process as easy as possible.

 

For returns within 60 days, provided the product has not been worn and is accompanied by a receipt, The Mallard will provide you with a full refund.

 

For returns after 60 days, again provided that the product has not been worn and is accompanied by a receipt, The Mallard will refund you with full store credit.

 

For exchanges, please call us at 631-729-0179 or email us at admin@themallard.com and we will work to get you your new merchandise as soon as possible! You will receive a charge for the new product when it is shipped, but will be refunded completely once we have received your return.